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Post by myfindhorn on Feb 2, 2012 23:36:38 GMT 1
just got my Virgin media bill in and was amazed to see that they are charging for a 1471 call if you press 3 for a return call 14p for landline 46p foe mobile bloody shocking   |
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Post by linda wallace on Feb 3, 2012 17:48:34 GMT 1
whit!!!!!!!!!!!!!! i wont be doing that again....i always thought that was free of charge, just goes to show you what they hide....
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Post by myfindhorn on Feb 4, 2012 2:05:38 GMT 1
so did i linda , so did i
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Post by linda wallace on Feb 4, 2012 13:47:25 GMT 1
they tell you that if you are calling someone and they dont answer press 3....they should always tell you it costs...how many others get caught out in that.....next they will be charging for 1471
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Post by tiddles on Feb 4, 2012 15:06:30 GMT 1
We are still with BT but even with them, there are sneaky little, 'clauses' dropped in every month that never mean better service, it's always more money for them. Most people don't realise the BT did away with, 'Friends and Family'.
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Post by linda wallace on Feb 4, 2012 15:09:41 GMT 1
when i was on bt i used to get that service as well...didnt know they did away with that........
we had a lot of problems when virgin was ntl....
when i started up at first it was the dial up service and i didnt have a credit card at that point so my friend used her's and when we were finished she told them to delete her card from the system....they didnt and for a few months she was actually paying my bill and so was i....she never ever checked her statement of account from the bank till i told her too and low and behold there it was....got it all sorted out and they gave the both of us free internet for 3 months....
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Post by tiddles on Feb 4, 2012 15:18:25 GMT 1
There isn't a single telecom company that is worth a shit. They are all greedy, grasping bastards and Vodafone are tax dodgers. The amount that lot owe would halve the deficit!!!!!
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Post by linda wallace on Feb 4, 2012 15:22:05 GMT 1
i remember when i carried a pager when working so that my dad had contact with me....it cost a bloody fortune at that time for the receptionist to type in the message for me to get....that was when mobiles were really expensive....i think we should go back to tins with a bit of string lol
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Post by tiddles on Feb 4, 2012 16:09:32 GMT 1
Or flags
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Post by linda wallace on Feb 4, 2012 17:58:30 GMT 1
or use morse keys....
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rod2mc
Amber Member 
Posts: 442
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Post by rod2mc on Mar 8, 2012 15:08:34 GMT 1
Virgin Media are a bunch of croooks and should be investigsated by the OFT.
I had a simiar situation after joining VM, was told the monthly bill would be X amount, come time to pay the bill it was 3 times what they stated, I told them to shove it and since then they have been chasing me for £247, with many Sherriff/Baliffs letters sent, Which I ignore, IM going to wait until I get a court date then let rip in court about the overcharging and misleading to get a sale.
IM now back with BT, not the best I know but nowhere near as bad as Branson's mob
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Post by neartic on Mar 8, 2012 23:29:01 GMT 1
rod when my died she had the phone with virgin and tv with sky, my sister phoned to give them the months notice they wanted, she got a pakistani woman that she could not understand i took the phone i could not as well i asked for someone we could understand i got another paki told him what had happened and to disconnect he wanted a copy of my mums death certificate at that i blew my top tod hime the standing order was stopped as from today and if they sent any letters they would be shredded then he started to threaten me with with cost because of not getting the month notice, he was told to shove virgin up his black asshole and some other choice words, when i phoned sky to give them notice and tell them why .this was an english woman she said she would terminate it on saturday and we would not get anymore letters from them, she could not have been nicer
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Post by neartic on Mar 8, 2012 23:29:35 GMT 1
sorry it was my mum who died
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Post by neartic on Mar 8, 2012 23:36:52 GMT 1
i am afraid i am a bit racist when it comes to our corner shop friends
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Post by tiddles on Mar 8, 2012 23:45:47 GMT 1
You know, I despise Beardie Branson. He is a shining example of a false god. Let's take his, 'Virgin' brand. In the beginning, there was a crappy record, 'company' that made discs (via EMI) for, 'up and coming artists'. The ethos was all high and mighty and full of ideals. Well anyway, right place at right time and the brand became established, it was a logo you could, 'trust'.
Next came the airline and we could see hairy, shitey prancing about 747s proclaiming a new, more affordable way of getting to North America, kind of like Freddie Laker reborn. PISH
The brand was born, half-witted people would buy into the bearded, pseudo hippy's benign capitalism and anything that had the, 'Virgin' name and logo on it was automatically seen as somehow more ethical than other companies.
Flushed with this success he went on to board the internet bandwaggon with an ISP that I, simple fool that I am, bought into. It proved to be virtually impossible to get away from this outfit when I grew tired of their overcharging.
Then we had, 'Virgin Trains' which was a convenient label for the Blessed Brian (I'm not in the slightest bit gay and anyone who is will go right to hell) Soutar's Stagecoach company.
Then we had NTL, Cable and Wireless, United Artists Cable and God knows who else. Suddenly, they all merged and became, Virgin Media and then UK TV was added to the mix with Virgin 1 and all the other shit. Still we all thought it was ok, Beardie was in charge, he won't let us down, he's ethical and an again hippy.
My fucking arse, he is a razor sharp capitalist who'd sell his granny for a fast buck. He has NOTHING to do with Virgin Media, he simply licences the name and logo.
And lately, Virgin Bank has appeared which has been kind enough to take the profitable bit of Northern Rock that we the taxpayer bought for a mere fraction of it's real worth. Ah but it's ethical banking (the b and the w on my keyboard are sometimes transposed).
Bottom line is Branson and anything to do with him, his logo and brand is shite, he is a face, a mirage skilfully created to gull us all.
I wouldn't have a product with Virgin on it not would I have anything from that evil old fuck, Murdoch. I am more than happy with Freeview and hell will freeze over before I'd pay to watch TV. I should be PAID to watch it!
In this day and age we have no option but to have a telephone but we should leave it like that, beware of bastards offering, 'one for all solutions'.
Branson = BASTARD
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Post by neartic on Mar 8, 2012 23:46:48 GMT 1
and if you want to get your own back on virgin i get at least 4 letters a month from them put a sticker on front over the part where its says house holder and put return to sender no longer at this address it cost virgin the price of a second class stamp not a lot i know
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Post by samfregreenock on Mar 9, 2012 11:29:19 GMT 1
You know, I despise Beardie Branson. He is a shining example of a false god. Let's take his, 'Virgin' brand. In the beginning, there was a crappy record, 'company' that made discs (via EMI) for, 'up and coming artists'. The ethos was all high and mighty and full of ideals. Well anyway, right place at right time and the brand became established, it was a logo you could, 'trust'. Next came the airline and we could see hairy, shitey prancing about 747s proclaiming a new, more affordable way of getting to North America, kind of like Freddie Laker reborn. PISH The brand was born, half-witted people would buy into the bearded, pseudo hippy's benign capitalism and anything that had the, 'Virgin' name and logo on it was automatically seen as somehow more ethical than other companies. Flushed with this success he went on to board the internet bandwaggon with an ISP that I, simple fool that I am, bought into. It proved to be virtually impossible to get away from this outfit when I grew tired of their overcharging. Then we had, 'Virgin Trains' which was a convenient label for the Blessed Brian (I'm not in the slightest bit gay and anyone who is will go right to hell) Soutar's Stagecoach company. Then we had NTL, Cable and Wireless, United Artists Cable and God knows who else. Suddenly, they all merged and became, Virgin Media and then UK TV was added to the mix with Virgin 1 and all the other shit. Still we all thought it was ok, Beardie was in charge, he won't let us down, he's ethical and an again hippy. My fucking arse, he is a razor sharp capitalist who'd sell his granny for a fast buck. He has NOTHING to do with Virgin Media, he simply licences the name and logo.And lately, Virgin Bank has appeared which has been kind enough to take the profitable bit of Northern Rock that we the taxpayer bought for a mere fraction of it's real worth. Ah but it's ethical banking (the b and the w on my keyboard are sometimes transposed). Bottom line is Branson and anything to do with him, his logo and brand is shite, he is a face, a mirage skilfully created to gull us all.I wouldn't have a product with Virgin on it not would I have anything from that evil old fuck, Murdoch. I am more than happy with Freeview and hell will freeze over before I'd pay to watch TV. I should be PAID to watch it! In this day and age we have no option but to have a telephone but we should leave it like that, beware of bastards offering, 'one for all solutions'. Branson = BASTARD The highlighted parts are indeed 100% correct - the only thing he really owns the majority of is the airline - everything else is either licensed or in a joint venture, where his contribution is the brand and him as a front man - virtually no outlay from him, but he gets to reap large returns. |
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Post by linda wallace on Mar 9, 2012 19:15:15 GMT 1
we are with virgin unfortunatly but we use freeview as i wouldnt pay him the money to watch crap that is on......they have made so many mistakes with my bills in the past that they had to end up offering us different deal so my telephone bill monthly is quite cheap....they have gone into my direct debit 3 times in the one day 1 week after paying my bill........oh jocky didnt hit and miss them....that is a good idea about sending the stuff back to them, i get a lot of crap from them too and i think i'll be doing that as well.
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Post by neartic on Mar 12, 2012 18:53:34 GMT 1
if you think virgin is bad i am with talk talk , the phone service is good but internet and contacting them nightmare my modem is not working right it the wireless connection keep going down i phone up and i get a spear chucker on the other end i cannot understandthree times i phoned yesterday still no use ,so today i phoned the new customer number told customer services i wanted to soeak to someone about problem that speaks english yes i got someone in south africa yes i can get a new modem if i renew for 18 months if i cacel before that time i have to pay a penilty, whoes going to cancell i will be just leaving the country so stuff them
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Post by samfregreenock on Mar 12, 2012 19:47:21 GMT 1
if you think virgin is bad i am with talk talk , the phone service is good but internet and contacting them nightmare my modem is not working right it the wireless connection keep going down i phone up and i get a spear chucker on the other end i cannot understandthree times i phoned yesterday still no use ,so today i phoned the new customer number told customer services i wanted to soeak to someone about problem that speaks english yes i got someone in south africa yes i can get a new modem if i renew for 18 months if i cacel before that time i have to pay a penilty, whoes going to cancell i will be just leaving the country so stuff them I fail to understand why folk still sign up for talk-talk. They are consistently the worst for customer service yet still people sign up to them. It's been a couple of months since I last had one of their "salesmen" at the door, after telling lies about how wonderful they are, I burst out laughing, telling him he is nothing but a liar and I wouldn't touch talk-talk wae a barge pole. I pay a premium for my broadband with plusnet!, but they are consistently good, call centres uk based with virtually no customer service issues. In the broadband marketplace the old maxims most definitely apply You get what you pay for. No such thing as a free lunch. If something sounds to good to be true, it most certainly is |
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Post by neartic on Mar 12, 2012 19:56:12 GMT 1
i pay £2 on top of my phone charge a month for free call to the US and malta when i call analc it cost me nothing and my sister in the us i will need to phone them more often like every two days if fact i will need to phone allan tonite , i do not have any problems with their phone servicei think it is good just the bloody call centres
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Post by linda wallace on Mar 13, 2012 0:24:55 GMT 1
i think we will go back to cartons and a bit of string to make calls....i think no matter who your provider is they are all expensive
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rod2mc
Amber Member
Posts: 442
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Post by rod2mc on Mar 13, 2012 12:33:02 GMT 1
if you think virgin is bad i am with talk talk , the phone service is good but internet and contacting them nightmare my modem is not working right it the wireless connection keep going down i phone up and i get a spear chucker on the other end i cannot understandthree times i phoned yesterday still no use ,so today i phoned the new customer number told customer services i wanted to soeak to someone about problem that speaks english yes i got someone in south africa yes i can get a new modem if i renew for 18 months if i cacel before that time i have to pay a penilty, whoes going to cancell i will be just leaving the country so stuff them I fail to understand why folk still sign up for talk-talk. They are consistently the worst for customer service yet still people sign up to them. It's been a couple of months since I last had one of their "salesmen" at the door, after telling lies about how wonderful they are, I burst out laughing, telling him he is nothing but a liar and I wouldn't touch talk-talk wae a barge pole. I pay a premium for my broadband with plusnet!, but they are consistently good, call centres uk based with virtually no customer service issues. In the broadband marketplace the old maxims most definitely apply You get what you pay for. No such thing as a free lunch. If something sounds to good to be true, it most certainly is I was with plus.net for about 6 years before I moved into my current home which had cable, wish I had stayed with Plus.net, by far and away the best ISP in the UK |
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Post by samfregreenock on Mar 13, 2012 13:07:59 GMT 1
I fail to understand why folk still sign up for talk-talk. They are consistently the worst for customer service yet still people sign up to them. It's been a couple of months since I last had one of their "salesmen" at the door, after telling lies about how wonderful they are, I burst out laughing, telling him he is nothing but a liar and I wouldn't touch talk-talk wae a barge pole. I pay a premium for my broadband with plusnet!, but they are consistently good, call centres uk based with virtually no customer service issues. In the broadband marketplace the old maxims most definitely apply You get what you pay for. No such thing as a free lunch. If something sounds to good to be true, it most certainly is I was with plus.net for about 6 years before I moved into my current home which had cable, wish I had stayed with Plus.net, by far and away the best ISP in the UK I was with force9, who were very good but they got taken over by plusnet Plusnet are actually owned by BT |
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rod2mc
Amber Member
Posts: 442
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Post by rod2mc on Mar 13, 2012 20:20:00 GMT 1
BT have let the previous management get on with it, good call, if it aint broken dont fix it
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Post by samfregreenock on Mar 13, 2012 20:46:24 GMT 1
BT have let the previous management get on with it, good call, if it aint broken dont fix it Indeed. Rather surprising too. |
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Post by tiddles on Mar 14, 2012 20:08:30 GMT 1
They'll sooner or later bugger it like they did DABS
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rod2mc
Amber Member
Posts: 442
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Post by rod2mc on Mar 20, 2012 15:36:55 GMT 1
Dabs?
the PC retailer?
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Post by samfregreenock on Mar 20, 2012 15:57:08 GMT 1
yes dabs were bought by BT a few years ago too- never ever bought anything from them maself though |
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